Privacy Policy

Effective Date: September 4th, 2025

Haven House values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or communicate with us.

Information We Collect

We may collect the following types of information:

• Personal details you provide, such as name, email address, and phone number
• Information related to your use of our services
• Technical information like IP address, browser type, and device information

How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Communicate with you, including responding to inquiries
• Send updates, alerts, and information related to our services
• Comply with legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in limited circumstances, such as:

• With service providers that assist in delivering our services
• When required by law or to protect our legal rights

Mobile opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

SMS Communications

By providing your phone number and opting in, you consent to receive SMS communications from [Shelter Name]. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying “STOP.”

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information at any time. To exercise these rights, please contact us using the details below.